Unwanted items must be returned within 28 days of receipt by customer.
Unwanted items must be returned in the original unworn, unwashed condition.
Unwanted items must be returned with all tickets, labels and tags attached.
Return shipping costs are covered by the customer, unless agreed otherwise with customer services.
We advise customers obtain proof of postage, just in case the return gets lost in transit returns that cannot be tracked may not be processed.
All returned goods will be processed by us upon arrival; we reserve the right to refuse refunds or exchanges if the guidelines are not met.
Refunds will be in accordance with the price the customer initially paid.
No notification is required to return an item, just a completed returns form enclosed within the package.
UK customers can choose to exchange items within 28 days of the purchase date for a different size or colour of the same style.
If a different style is required, customers must send the original item back for a refund and place a new order as desired.
In the rare occasion the colour or size of the style ordered is unavailable, we will offer you a relevant alternative or a refund.
How to Return?
Simply complete the return slip received with your order and post everything back to us.
Chelsea Peers NYC
Unit 2, Blackthorne Point